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Essentials
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Getting Started
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Troubleshooting
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Connecting to Image Archives
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DICOM Web
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FAQ
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<!-- Title -->
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<h1>
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<i class="fa fa-circle-o-notch fa-spin"></i>
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<a href=".." >Troubleshooting</a>
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</h1>
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</div>
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<h1 id="troubleshooting"><a name="troubleshooting" class="plugin-anchor" href="#troubleshooting"><i class="fa fa-link" aria-hidden="true"></i></a>Troubleshooting</h1>
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<h1 id="common-problems"><a name="common-problems" class="plugin-anchor" href="#common-problems"><i class="fa fa-link" aria-hidden="true"></i></a>Common Problems</h1>
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<table>
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<thead>
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<tr>
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<th>Problem</th>
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<th>Most Common Reasons</th>
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</tr>
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</thead>
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<tbody>
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<tr>
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<td><strong> Can't retrieve Study List over DICOMWeb</strong></td>
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<td>1. QIDO root URL is incorrect<br> 2. DICOM Web is not enabled on PACS</td>
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</tr>
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<tr>
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<td><strong> Can't retrieve images</strong></td>
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<td>1. WADO Root URL is incorrect<br> 2. DICOM Web is not enabled on PACS<br> 3. HTTP Basic Authentication username and password are incorrect or not provided.</td>
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</tr>
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</tbody>
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</table>
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<h1 id="debugging-steps"><a name="debugging-steps" class="plugin-anchor" href="#debugging-steps"><i class="fa fa-link" aria-hidden="true"></i></a>Debugging Steps</h1>
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<h3 id="cant-retrieve-study-list-over-dicomweb"><a name="cant-retrieve-study-list-over-dicomweb" class="plugin-anchor" href="#cant-retrieve-study-list-over-dicomweb"><i class="fa fa-link" aria-hidden="true"></i></a>Can't retrieve Study List over DICOMWeb</h3>
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<ol>
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<li>Check that you can query your PACS using an alternative DICOM Web client (e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured incorrectly. Refer to the documentation of the image archive.</li>
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</ol>
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</section>
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