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27 lines
1.3 KiB
Markdown
27 lines
1.3 KiB
Markdown
---
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sidebar_position: 1
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title: "Overview"
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---
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# Overview
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---
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This guide covers how to physically extract database files from a client's PC when the machine is failing or the database service cannot start, so that data can be saved to a USB drive and restored on a working machine.
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There are two possible situations when you arrive at a client site:
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| **Situation** | **What it means** | **Procedure** |
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| ----------------------------------------------------- | --------------------------------------------- | ---------------------------------------------------- |
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| **A — Windows boots, but the DB service won't start** | You can navigate the file system normally | Go directly to Part A |
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| **B — Windows does not boot at all** | You need a live Linux USB to access the drive | Go to Part B first, then follow the extraction steps |
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---
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# What to Bring
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Before going on-site, make sure you have:
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- A **USB drive** with enough space (at least as large as the client's database, ideally 2x).
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- A **bootable Linux live USB** (Ubuntu LTS recommended) — only needed if the PC doesn't boot.
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- This guide, either printed or on your phone.
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