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102 lines
3.1 KiB
Markdown
102 lines
3.1 KiB
Markdown
---
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sidebar_position: 3
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title: "Part B — Windows Does Not Boot"
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---
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# Part B — Windows Does Not Boot (Linux Live USB)
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---
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If the client's PC will not boot into Windows, you will use a Linux live environment to access the hard drive and copy the database files.
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---
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## B1 — Boot from the Linux Live USB
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1. Insert your bootable Ubuntu USB into the dead PC.
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2. Power on the PC and enter the **Boot Menu** (usually `F8`, `F11`, or `F12` — varies by manufacturer).
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3. Select your USB drive from the boot menu.
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4. When Ubuntu loads, choose **"Try Ubuntu"** (do not install).
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---
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## B2 — Mount the Windows Drive
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Ubuntu may mount the Windows drive automatically. If not:
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1. Open the **Files** application (file manager). The Windows drive should appear in the left sidebar — click it to mount it.
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2. If it doesn't appear, open a **Terminal** and run:
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```bash
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# List all available drives and partitions
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sudo fdisk -l
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```
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Look for a partition of type `NTFS` with the size matching the client's main drive (e.g., `/dev/sda3`). Then mount it:
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```bash
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sudo mkdir -p /mnt/windows
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sudo mount -t ntfs-3g /dev/sda3 /mnt/windows
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```
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Replace `/dev/sda3` with the correct partition name from `fdisk -l`.
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3. Verify the drive is mounted:
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```bash
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ls /mnt/windows
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```
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You should see the familiar Windows folders: `Users`, `Program Files`, `Windows`, etc.
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---
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## B3 — Mount the USB Drive
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1. Plug in your USB drive. Ubuntu will mount it automatically under `/media/ubuntu/`.
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2. Find the exact mount point:
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```bash
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ls /media/ubuntu/
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```
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Note the folder name (it will be the USB drive label, e.g., `SUPPORT_USB`). Your full USB path will be something like `/media/ubuntu/SUPPORT_USB`.
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---
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## B4 — SQL Server: Copy Files from the Dead Drive
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Navigate to the SQL Server data directory and copy the files:
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```bash
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# Adjust the MSSQL version folder (MSSQL14=2017, MSSQL15=2019, MSSQL16=2022)
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ls "/mnt/windows/Program Files/Microsoft SQL Server/MSSQL15.MSSQLSERVER/MSSQL/DATA/"
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```
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You will see all `.mdf`, `.ndf`, and `.ldf` files listed. Copy the client's database files to the USB:
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```bash
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# Create a folder on the USB for organization
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mkdir -p /media/ubuntu/SUPPORT_USB/SQLServer_Recovery
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# Copy the target database files (replace ClientDB with the actual name)
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sudo cp "/mnt/windows/Program Files/Microsoft SQL Server/MSSQL15.MSSQLSERVER/MSSQL/DATA/ClientDB.mdf" \ /media/ubuntu/SUPPORT_USB/SQLServer_Recovery/
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sudo cp "/mnt/windows/Program Files/Microsoft SQL Server/MSSQL15.MSSQLSERVER/MSSQL/DATA/ClientDB_log.ldf" \ /media/ubuntu/SUPPORT_USB/SQLServer_Recovery/
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# If a secondary file exists, copy it too
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sudo cp "/mnt/windows/Program Files/Microsoft SQL Server/MSSQL15.MSSQLSERVER/MSSQL/DATA/ClientDB.ndf" \ /media/ubuntu/SUPPORT_USB/SQLServer_Recovery/ 2>/dev/null || true
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```
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---
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## B5 — PostgreSQL: Copy Files from the Dead Drive
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```bash
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# Create a folder on the USB
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mkdir -p /media/ubuntu/SUPPORT_USB/PostgreSQL_Recovery
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# Copy the entire data directory (adjust version number as needed)
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sudo cp -r "/mnt/windows/Program Files/PostgreSQL/15/data" \
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/media/ubuntu/SUPPORT_USB/PostgreSQL_Recovery/
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```
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