96 lines
4.3 KiB
Markdown
96 lines
4.3 KiB
Markdown
# Frequently Asked Questions
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## How do I file a bug?
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We accept and triage bug reports through Github primarily.
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- [Create a Github account](https://github.com/join)
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- Search the current [Issue List](https://github.com/OHIF/Viewers/issues) to
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ensure you are not creating a duplicate issue.
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- If your issue already exists, post a comment to show us that this issue also
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affects you.
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- If no prior issue exists,
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[Create a New Issue](https://github.com/OHIF/Viewers/issues/new) on the
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repository.
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Some tips for filing a new issue:
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- **Make sure your issue is reproducible**: If we try to reproduce your issue
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given your provided steps and we cannot reproduce it, we will not be able to
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fix it. _Nobody wants to spend time guessing how to reproduce your issue!_
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Before filing, please reproduce your issue more than once and clearly describe
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the steps taken.
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- **If you are reporting a user interface issue, provide screenshots**: A
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picture is worth a thousand words. If your issue concerns the UI, screenshots
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will help us identify the issue dramatically faster since it can be extremely
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challenging to describe UI bugs with text. _You should still clearly describe
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the steps that you took to produce the issue_.
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- **Include platform & environment**: Your operating system, web browser, and
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web browser version are highly relevant for many bugs. Please provide these
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with all bug reports.
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- **Include expected and actual result**: Tell us what you expected to happen,
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and what actually happened. If you don't do this, we might not consider it a
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bug.
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### How can I request a new feature?
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At the moment we are in the process of defining our roadmap and will do our best
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to communicate this to the community. If your requested feature is on the
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roadmap, then it will most likely be built at some point. If it is not, you are
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welcome to build it yourself and [contribute it](../contributing.md). If you
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have resources and would like to fund the development of a feature, please
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[contact us](http://www.ohif.org).
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### Who should I contact about Academic Collaborations?
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[Gordon J. Harris](http://www.dfhcc.harvard.edu/insider/member-detail/member/gordon-j-harris-phd/)
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at Massachusetts General Hospital is the primary contact for any academic
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collaborators. We are always happy to hear about new groups interested in using
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the OHIF framework, and may be able to provide development support if the
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proposed collaboration has an impact on cancer research.
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### Do you offer commercial support?
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The Open Health Imaging Foundation does not offer commercial support, however,
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some community members do offer consulting services. The following contacts may
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be useful:
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- Rob Lewis ([Radical Imaging](http://radicalimaging.com/))
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**Please file a Pull Request if you wish to add your name or organization to
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this list.**
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### I emailed my question to you directly and you did not respond. Why not?
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Emailing developers directly is not a shortcut to faster support. Please file
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your issues and questions on Github so that everyone can benefit from the
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discussion and solutions.
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### Do your Viewers have [510(k) Clearance][501k-clearance] from the U.S. F.D.A or [CE Marking][ce-marking] from the European Commission?
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**NO.** The OHIF Viewer, Lesion Tracker, and Standalone Viewer, **NOT** F.D.A.
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cleared or CE Marked. It is the users responsibility to ensure compliance with
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applicable rules and regulations. The
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[License](https://github.com/OHIF/Viewers/blob/master/LICENSE) for the OHIF
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Framework does not prevent your company or group from seeking F.D.A. clearance
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for a product built using the framework.
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If you have gone this route (or are going there), please let us know because we
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would be interested to hear about your experience.
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### Are your Viewers [HIPAA][hipaa] Compliant?
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**NO.** The OHIF Viewer, Lesion Tracker, and Standalone Viewer **DO NOT**
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fulfill all of the criteria to become HIPAA Compliant. It is the users
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responsibility to ensure compliance with applicable rules and regulations.
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<!--
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Links
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-->
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<!-- prettier-ignore-start -->
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[501k-clearance]: https://www.fda.gov/MedicalDevices/DeviceRegulationandGuidance/HowtoMarketYourDevice/PremarketSubmissions/PremarketNotification510k/
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[ce-marking]: https://ec.europa.eu/growth/single-market/ce-marking_en
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[hipaa]: https://en.wikipedia.org/wiki/Health_Insurance_Portability_and_Accountability_Act
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<!-- prettier-ignore-end -->
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